20th March 2020

Fishawack Health’s response to COVID-19

We are living in unprecedented times. The global spread of COVID-19 affects us all, in light of this all Fishawack Health staff are now working remotely and we make the following promise to our clients:

The health and well-being of our employees, their families, and the general population is our top priority. As a global healthcare organisation, we want to ensure we’re doing everything possible to prevent the spread of this disease. This means closing our offices, suspending non-essential travel, and implementing remote working.

Across the world, people are looking to healthcare industry to lead us through this pandemic. We are committed to doing everything we can to support our clients and ensure improved outcomes for patients – from those participating in clinical trials to those who are dependent on medicines.

Due to the type of work we do and some strong preparation, we’re well-equipped for this ‘new normal’. Our integrated business model ensures we collaborate and adapt to evolving market scenarios. Our cross-functional teams also defy physical barriers to ensure our clients receive the best support and work, from the best people, no matter where our staff are located from London to San Diego and everywhere in between.

Importantly, we’re here to assist our clients and ensure they continue to operate smoothly. We have multiple cloud-based tools and platforms, as well as well-documented and tried-and-tested processes in place for virtual working that ensure collaboration between internal teams, while also engaging stakeholders externally.

Our promise to you:

  • Continuing to ensure the highest level of service for our clients
  • Minimal interruptions to your daily work
  • Flexibility and support so you can operate efficiently and effectively in this unfolding environment
  • Innovation, entrepreneurialism and creativity remains a top priority when designing solutions and delivering work
  • Maintenance of Cyber and Data Security in and out of the office

We'd also like to extend the virtual hand of friendship and support to you all. We know that our clients will be dealing with difficult situations, self-isolation, and distractions with childcare. If there is anything we need to be aware of, or to adapt to, please do reach out and we'll be here to help.

Please contact your client lead with any immediate questions you may have. The Managing Directors of our businesses or Gail Flockhart, the Group President, are always available to discuss your needs. Alternatively, you can get in touch with us here.